All Systems Operational
US-West Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub ? Operational
Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cloud Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Predix Cloud Cache Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Predix Time Series Store service maintenance between 12:00 Noon PT and 01:00 PM PT on July 17, 2020. During the maintenance, Users connections to the Ingestion service might get disconnected. Clients should be able to automatically reconnect to avoid any disruption.
Posted on Jul 11, 01:42 PDT
Predix Time Series Store service maintenance between 5:00 PM PT and 06:30 PM PT on July 17, 2020. During the maintenance, Users connections to the Ingestion service might get disconnected. Clients should be able to automatically reconnect to avoid any disruption.
Posted on Jul 11, 01:46 PDT
Predix Platform will be disabling support for TLS v1.1 and below on August 31st, 2020 across our public facing endpoints.

We are providing advanced notice so that our customers and partners can prepare accordingly. If you are using unsupported clients to connect to Predix Platform after the deprecation of TLS v1.1 and below, you will begin receiving connection error messages.

Why are we disabling TLS v1.1 and below?
We are disabling TLS v1.1 and below to ensure that Predix Platform is providing our customers and partners with safe and secure protocols for our connections. This change is enforced throughout the industry to maintain secure connections that encrypt and protect your sensitive data from malicious breaches. All major browsers will begin requiring a minimum of TLS v1.2 starting this year, and many networking services have already required TLS v1.2 and higher.
Posted on Jun 8, 07:02 PDT
Update - Predix Analytics Framework service will be discontinuing support for Python 2 and will support only Python 3 from Sep 25, 2020.

Python 2 has already been sunset:
https://www.python.org/doc/sunset-python-2/.

Some guidelines for porting Python 2 code to Python 3 are available at: https://docs.python.org/3/howto/pyporting.html.

If you plan to use Python with the Analytics Framework service, please migrate your analytics to Python 3 prior to Sep 25, 2020 to avoid any service disruptions.

For questions please visit the below link:
https://www.predix.io/services/service.html?id=2114.
May 21, 12:09 PDT
Scheduled - Predix Analytics Framework service will be discontinuing support for Python 2 and will support only Python 3 from Sep 25, 2020.

Python 2 has already been sunset:
https://www.python.org/doc/sunset-python-2/.

Some guidelines for porting Python 2 code to Python 3 are available at: https://docs.python.org/3/howto/pyporting.html.

If you plan to use Python with the Analytics Framework service, please migrate your analytics to Python 3 prior to Sep 25, 2020 to avoid any service disruptions.

For questions please visit the below link:
https://www.predix.io/services/service.html?id=2114.
May 19, 01:08 PDT
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020
Completed - As of 5:50 PM PT, Predix Platform egress IPs has been updated in the US West environment.

New Egress IPs:
54.202.151.97
52.43.65.159
35.155.182.251
Jul 10, 18:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 17:01 PDT
Scheduled - To implement a scalable and elastic IP egress solution in the US West environment. We are updating US West egress IPs at 5:00 PM PT on July 10, 2020

if user’s application/service installed in the Predix Cloud Foundry environment trying to connect to an applications/services URLs outside of the Predix/APM environment and if below listed "Existing Egress IPs" has been whitelisted as an ingress IPs for those endpoint. In that case, users also need to add the "New Egress IPs" to the ingress whitelisting for those applications/services URLs before July 10, 2020 to avoid any connectivity problem.

New Egress IPs:
54.202.151.97
52.43.65.159
35.155.182.251

Existing Egress IPs:
34.209.211.55
34.208.124.39
Jun 12, 20:05 PDT
Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020
Resolved - As of 7:03 AM PT, Predix Cloud Cache and Predix Cloud Cache 2.0 services has been restored and fully operational.
Jun 28, 08:05 PDT
Investigating - Predix Cloud Cache and Predix Cloud Cache 2.0 services are available in degraded state in the US West and EU Central environment. Users will face problems while creating a new service instance. However, the existing service instances are working fine.
Jun 28, 02:35 PDT
Jun 27, 2020

No incidents reported.