All Systems Operational
US-West Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Enterprise Connect Operational
Predix Event Hub ? Operational
Predix Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cloud Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Service - TMS Operational
Time Series Store Operational
Thread Connect Operational
User Account and Authorization - UAA Operational
Views Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Predix Cloud Cache Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 10:28 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 10:18 PST
Scheduled - “Cloud Message Queue” service is the successor of existing “Predix Message Queue” service. Cloud Message Queue is now GA in the EU-Central Predix Platform environment.

Documentation for the "Cloud Message Queue": https://www.ge.com/digital/documentation/predix-services/cmq-overview.html
 
“Predix Message Queue” service users will need to migrate to "Cloud Message Queue" service by Jan 15, 2021. Existing instances of “Predix Message Queue” will be decommissioned on Jan 22, 2021.
 
“Cloud Message Queue” supports AMQP 1.0, whereas “Predix Message Queue” supported AMQP 0.9.1. These 2 protocols are fundamentally different and will require code changes to migrate from “Predix Message Queue” to “Cloud Message Queue”.
Sep 12, 00:40 PDT
“Cloud Message Queue” service is the successor of existing “Predix Message Queue” service. Cloud Message Queue is now GA in the US West Predix Platform environment.

Documentation for the "Cloud Message Queue": https://www.ge.com/digital/documentation/predix-services/cmq-overview.html
 
“Predix Message Queue” service users will need to migrate to "Cloud Message Queue" service by Jan 15, 2020. Existing instances of “Predix Message Queue” will be decommissioned on Jan 22, 2021.
 
“Cloud Message Queue” supports AMQP 1.0, whereas “Predix Message Queue” supported AMQP 0.9.1. These 2 protocols are fundamentally different and will require code changes to migrate from “Predix Message Queue” to “Cloud Message Queue”.
Posted on Sep 12, 00:36 PDT
To better streamline product and features of Predix Analytics Framework service is deprecating the Predix Analytics Framework UI feature on Jan 29, 2021.

Creation of Analytics Framework instances with Predix Analytics Framework UI features and modification of existing Analytics Framework instances to add UI features will be disabled starting Jan 14, 2021.

The functionality currently offered by the Predix Analytics Framework UI can also be availed through the existing Predix Analytics Framework API.

API usage examples Postman collection

Note: This doesn't impact the Predix APM Analytics UI.
Posted on Dec 28, 10:45 PST
To better streamline product and features of Predix Analytics Framework service is deprecating the Predix Analytics Framework UI feature on Jan 29, 2021.

Creation of Analytics Framework instances with Predix Analytics Framework UI features and modification of existing Analytics Framework instances to add UI features will be disabled starting Jan 14, 2021.

The functionality currently offered by the Predix Analytics Framework UI can also be availed through the existing Predix Analytics Framework API.

API usage examples Postman collection

Note: This doesn't impact the Predix APM Analytics UI.
Posted on Dec 28, 10:43 PST
Scheduled - Dear GE Digital Customer,

GE Digital appreciates and values your business. As part of our efforts to continuously improve our product offerings, from time-to-time it becomes necessary for us to obsolete certain products and/or service offerings. This notice is to inform you of the end of life (EOL) of Predix Machine. The replacement product for it is “Predix Edge.”

Predix Machine will reach end of life (EOL) on September 1, 2020 (Predix Machine version 17.2.5 and earlier). These versions are collectively called the "EOL Products" in the remainder of this document.

This notice applies to all existing and prior release versions for the EOL Products. After September 1, 2020, the EOL Products will no longer be available for purchase (i.e., "End-of- Sales"). Support for the EOL Products will continue for a limited time, as discussed below.

At this time, GE Digital expects to continue to support the EOL Products under your existing Acceleration Plan contract until July 1, 2021 (the “End-of-Support”). After this time, GE Digital may offer a separate extended support offering for the EOL Products until January 1, 2022 (“Extended Support Offering Date”). This extended support offering will be subject to GE Digital’s then current fee and is subject to the terms of GE Digital’s extended support plan. If further support is required after the Extended Support Offering Date, to the extent offered by GE Digital, customers may choose to enter a separate custom support agreement with GE Digital.

GE Digital encourages you to upgrade to the next generation edge platform: Predix Edge. GE Digital is offering a limited time, promotional discount on Predix Edge for the upgrades.

We understand this notice will require a conversation with your account team to develop an understanding that is specific to each customer. We aim to facilitate your transition in the most seamless way possible. Your account team will work with you to review suitable alternatives available in the company’s product portfolio.

Key dates and definitions regarding the EOL Products:

End-of-Sales: The date the product or version subject to EOL will be no longer available for purchase - September 1, 2020.

End of Ongoing Support: The date when extended support starts being available for a product or version - July 1, 2021.

End of Extended Support: The date when standardized support options are no longer available for the product or version subject to the EOL Notice. A custom support agreement will be required for support after this date - January 1, 2022.

EOL Date: The date when the product or version subject to EOL becomes obsolete.
Date - January 1, 2022.

This Notice only affects Predix Machine and does not apply to other products or services purchased from GE Digital, its affiliates or partners. This notice does not affect Predix Edge, which is the successor to Predix Machine.

We thank you for your loyalty and support. If you have any questions or concerns, please contact your relation/account manager or reference https://digitalsupport.ge.com/.

GE Digital Authority
Sep 1, 10:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:49 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 10:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:00 PDT
Scheduled - Dear GE Digital Customer,

GE Digital appreciates and values your business. As part of our efforts to continuously improve our product offerings, from time-to-time it becomes necessary for us to obsolete certain products and/or service offerings. This notice is to inform you of the end of life (EOL) of Predix Machine. The replacement product for it is “Predix Edge.”

Predix Machine will reach end of life (EOL) on September 1, 2020 (Predix Machine version 17.2.5 and earlier). These versions are collectively called the "EOL Products" in the remainder of this document.

This notice applies to all existing and prior release versions for the EOL Products. After September 1, 2020, the EOL Products will no longer be available for purchase (i.e., "End-of- Sales"). Support for the EOL Products will continue for a limited time, as discussed below.

At this time, GE Digital expects to continue to support the EOL Products under your existing Acceleration Plan contract until July 1, 2021 (the “End-of-Support”). After this time, GE Digital may offer a separate extended support offering for the EOL Products until January 1, 2022 (“Extended Support Offering Date”). This extended support offering will be subject to GE Digital’s then current fee and is subject to the terms of GE Digital’s extended support plan. If further support is required after the Extended Support Offering Date, to the extent offered by GE Digital, customers may choose to enter a separate custom support agreement with GE Digital.

GE Digital encourages you to upgrade to the next generation edge platform: Predix Edge. GE Digital is offering a limited time, promotional discount on Predix Edge for the upgrades.

We understand this notice will require a conversation with your account team to develop an understanding that is specific to each customer. We aim to facilitate your transition in the most seamless way possible. Your account team will work with you to review suitable alternatives available in the company’s product portfolio.

Key dates and definitions regarding the EOL Products:

End-of-Sales: The date the product or version subject to EOL will be no longer available for purchase - September 1, 2020.

End of Ongoing Support: The date when extended support starts being available for a product or version - July 1, 2021.

End of Extended Support: The date when standardized support options are no longer available for the product or version subject to the EOL Notice. A custom support agreement will be required for support after this date - January 1, 2022.

EOL Date: The date when the product or version subject to EOL becomes obsolete.
Date - January 1, 2022.

This Notice only affects Predix Machine and does not apply to other products or services purchased from GE Digital, its affiliates or partners. This notice does not affect Predix Edge, which is the successor to Predix Machine.

We thank you for your loyalty and support. If you have any questions or concerns, please contact your relation/account manager or reference https://digitalsupport.ge.com/.

GE Digital Authority
Aug 21, 15:00 PDT
Past Incidents
Jan 18, 2021

No incidents reported today.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.