Predix Catalog Services Status

All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
Azuqua Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
Event Hub ? Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Mobile Service Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
US-East Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
Azuqua Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub ? Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Mobile Service Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
UK Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
BLOB Store Operational
Cloud Foundry Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Japan Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
Azuqua Operational
BLOB Store Operational
Cloud Foundry Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2017

No incidents reported today.

Feb 19, 2017
Resolved - As of 03:00 PT, the Asset Data service has been restored and is fully operational.
Feb 19, 04:59 PST
Update - Technical teams have identified the root cause and they are continuing with the validation process for fully restoring the service. Users will continue to see intermittent errors or timeouts while querying and ingesting data using the Asset Data service. Next update will be provided on Feb 19th, 2017 at 8:00 AM PT.
Feb 18, 22:48 PST
Update - Technical teams have identified the root cause and they are continuing with the validation process for fully restoring the service. Users will continue to see intermittent errors or timeouts while querying and ingesting data using the Asset Data service. Next update will be provided at 10:00 PM PT.
Feb 18, 16:31 PST
Update - Technical teams have identified the root cause and they are continuing with the validation process for fully restoring the service. Users will continue to see intermittent error or timeouts while querying data using Asset Data service. Next update will be provided at 4:00 PM PT.
Feb 18, 12:06 PST
Update - Technical teams have identified the root cause and is working on validating solution to restore functionality. Users will continue to see intermittent error or timeout while querying data using Asset Data service. Next update will be provided at 11:50 AM PT on Feb 18, 2017.
Feb 18, 08:43 PST
Update - Technical teams have identified the root cause and is working on validating solution to restore functionality. Users will continue to see intermittent error or timeout while querying data using Asset Data service. Next update will be provided at 7:00 AM PT on Feb 18, 2017.
Feb 18, 01:11 PST
Update - Engineering teams are continuing to work with vendor on the service restoration plan. Users will continue to see intermittent error or timeout while querying data using Asset Data service. Next update will be provided at 11:30 PM PST on Feb 17, 2017.
Feb 17, 20:28 PST
Update - Engineering teams have engaged the vendor to isolate the problem. Users will continue to see intermittent error or timeout while querying data using Asset Data service.
Feb 17, 17:46 PST
Update - Predix Asset and Data Service team are actively working to fix the problem. Users continue to see intermittent error or timeout while querying data using Asset Data service
Feb 17, 15:24 PST
Update - Technical teams have identified the issue and are working to restore the service.
Feb 17, 12:26 PST
Investigating - Asset Data service is available in a degraded state in the Predix US East environment. Users will see intermittent error or timeout while querying data using Asset Data service
Feb 17, 10:33 PST
Feb 17, 2017
Resolved - As of 06:55 AM PT on Feb 17, 2017, Time Series Store service has been restored and is fully operational.
Feb 17, 07:35 PST
Update - Time series service is operational and data processing is now recovering. Users are able to ingest data and query old data but are not able to query newly ingested data. The next update will be provided at 7:00 AM PST on Feb 17, 2017.
Feb 17, 02:14 PST
Update - Technical teams have determined the root cause of the issue and they are working on validating the solution.
Feb 17, 01:22 PST
Identified - Technical teams have identified the issue and are working to restore the service.
Feb 16, 23:59 PST
Investigating - Time Series Store service is available in a degraded state in the Predix US West environment. Users will be able to Ingest data and query old data but will have problems while querying newly ingested data.
Feb 16, 16:42 PST
Feb 16, 2017
Resolved - As of 9:00 PM PT, Asset Data service has been restored and is fully operational.
Feb 16, 21:49 PST
Investigating - Asset Data service is available in degraded state in the Predix US East environment. Users will see intermittent error or timeout while performing Asset search.
Feb 16, 19:00 PST
Resolved - As of 9:25 PM PT, the Time Series Store service has been restored and is fully operational.
Feb 16, 21:47 PST
Investigating - Time Series Store service is available in degraded state in the Predix US East environment. Users will be able to Ingest data. However, users will face intermittent issues while querying data.
Feb 16, 20:28 PST
Feb 15, 2017
Resolved - As of 2:12 PM PT, Asset Data service has been restored and is fully operational.
Feb 15, 14:41 PST
Investigating - Asset Data service is available in a degraded state in the Predix US East environment. Users will see intermittent error or timeout while querying data using Asset Data service.
Feb 15, 13:00 PST
Feb 14, 2017

No incidents reported.

Feb 13, 2017
Resolved - As of 01:12 PT, the Analytics Catalog service has been restored and is fully operational.The users should verify their access and applications bound to Analytics Catalog service.
Feb 13, 01:22 PST
Investigating - Analytics Catalog service is available in a degraded state in the Predix US East environment. Users will not be able to create, delete, bind, or unbind to the Analytics Catalog service. Instances already bound to the Analytics Catalog service will also be affected.
Feb 13, 00:48 PST
Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017
Resolved - As of 10:55 AM PT, the Predix.io service in the Predix US East environment has been restored and is fully operational.
Feb 9, 11:30 PST
Investigating - Predix.io service is available in a degraded state in the Predix US East environment. Users wont be able to access their apps and services in the Predix.io Console. Other areas of the site are fully available.
Feb 9, 10:23 PST
Feb 8, 2017
Resolved - As of 20:27 PT, the Time Series Store service has been restored and is fully operational.The users should verify their access and applications bound to Time Series Store service.
Feb 8, 20:55 PST
Investigating - Time Series Store service is available in a degraded state in the Predix US West environment. Users can ingest new data. However, they will not be able to Query any data.
Feb 8, 20:29 PST
Resolved - As of 18:00 PT, the Logging service has been restored and is fully operational. The users should verify their access and applications bound to Logging service.
Feb 8, 18:16 PST
Update - Users will not be able to create instances of the Logging service. A change will be implemented shortly to increase the Logging service capacity. Instances already bound to the Logging service will not be affected.
Feb 8, 16:11 PST
Update - Users will not be able to create instances of the Logging service. In addition, a small set of users will not be able to delete, bind or unbind instances. Instances already bound to the Logging service will not be affected.
Feb 8, 14:41 PST
Investigating - Logging service is available in a degraded state in the Predix US East environment. Users will not be able to create, delete, bind or unbind instances of the Logging service. Instances already bound to the Logging service will not be affected.
Feb 8, 13:18 PST
Completed - The scheduled maintenance has been completed.
Feb 8, 17:30 PST
Update - Predix US East Cloud Foundry maintenance scheduled on Feb 02, 2017 has been postponed to below schedule.
Feb 3, 2017 9:00 AM PT and Feb 3, 2017 5:00 PM PT
Feb 6, 2017 9:00 AM PT and Feb 6, 2017 5:00 PM PT
Feb 7, 2017 9:00 AM PT and Feb 7, 2017 5:00 PM PT
Feb 8, 2017 9:00 AM PT and Feb 8, 2017 5:00 PM PT
Feb 2, 18:01 PST
Update - Applications with single instance will experience connectivity issues for up to 15 minutes on the following dates. As a workaround, users can retry the same action.
Feb 3, 2017 9:00 AM PT and Feb 3, 2017 5:00 PM PT
Feb 6, 2017 9:00 AM PT and Feb 6, 2017 5:00 PM PT
Feb 7, 2017 9:00 AM PT and Feb 7, 2017 5:00 PM PT
Feb 8, 2017 9:00 AM PT and Feb 8, 2017 5:00 PM PT
Feb 2, 13:15 PST
Scheduled - Applications with single instance will experience connectivity issues for up to 15 minutes between Feb 2, 2017 5:00 PM PT and Feb 5, 2017 5:00 PM PT. As a workaround, users can retry the same action.
Feb 1, 21:03 PST
Feb 7, 2017
Resolved - As of 14:35 PT, the Asset Data service has been restored and is fully operational. The users should verify their access and applications bound to Asset Data service.
Feb 7, 15:09 PST
Investigating - Asset Data service is available in a degraded state in the Predix US East environment. Users will experience issues trying to access data from Predix Asset Service. The initial investigation is currently underway.
Feb 7, 14:17 PST
Feb 6, 2017
Resolved - As of 19:31 PT, the Time Series Store service has been restored and is fully operational.
Feb 6, 19:47 PST
Update - Technical teams are working to identify the issue.
Feb 6, 18:56 PST
Investigating - Time Series Store service is available in a degraded state in the Predix Japan environment. Customers can query old data, and ingest new data, but may have issues querying newly ingested data.
Feb 6, 17:41 PST