All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   ? Operational
Insights   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix Cache   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
US-East Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
EU-Central Operational
Access Control Service - ACS   Operational
Analytics Framework   Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Azure US-West Operational
Access Control Service - ACS   Operational
Analytics Framework   ? Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   ? Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During maintenance Predix Insights Orchestration functionality (Create/Delete/Deploy DAGs) will not be available and scheduled jobs might be delayed. There will not be any impact to other features like Create/Update/Delete flows, flow templates, launching and monitoring of Spark analytics.
Posted on Sep 21, 11:49 PDT
Update - Reminder.
We want to inform you about subscription changes to all ‘rabbitmq-36’ services on EU-Central. All versions of ‘rabbitmq-36’ service are being retired and will be replaced by the Predix Message Queue service on October 1st 2018. To avoid any interruption, please delete your subscription to the ‘rabbitm-q36’ service by October 1st 2018 and subscribe to the Predix Message Queue service on or before October 1st 2018. To learn more about our new service and pricing options, please see the Predix Message Queue service description in our catalog. https://www.predix.io/services/service.html?id=2543
Sep 24, 08:45 PDT
Scheduled - We want to inform you about subscription changes to all ‘rabbitmq-36’ services on EU-Central. All versions of ‘rabbitmq-36’ service are being retired and will be replaced by the Predix Message Queue service on October 1st 2018.
To avoid any interruption, please delete your subscription to the ‘rabbitm-q36’ service by October 1st 2018 and subscribe to the Predix Message Queue service on or before October 1st 2018.
To learn more about our new service and pricing options, please see the Predix Message Queue service description in our catalog.
https://www.predix.io/services/service.html?id=2543
Sep 4, 11:26 PDT
Update - Reminder.
We want to inform you about subscription changes to all ‘rabbitmq-36’ services on US-East. All versions of ‘rabbitmq-36’ service are being retired and will be replaced by the Predix Message Queue service on October 1st 2018. To avoid any interruption, please delete your subscription to the ‘rabbitm-q36’ service by October 1st 2018 and subscribe to the Predix Message Queue service on or before October 1st 2018. To learn more about our new service and pricing options, please see the Predix Message Queue service description in our catalog. https://www.predix.io/services/service.html?id=2543
Sep 24, 08:43 PDT
Scheduled - We want to inform you about subscription changes to all ‘rabbitmq-36’ services on US-East. All versions of ‘rabbitmq-36’ service are being retired and will be replaced by the Predix Message Queue service on October 1st 2018.
To avoid any interruption, please delete your subscription to the ‘rabbitm-q36’ service by October 1st 2018 and subscribe to the Predix Message Queue service on or before October 1st 2018.
To learn more about our new service and pricing options, please see the Predix Message Queue service description in our catalog.
https://www.predix.io/services/service.html?id=2543
Sep 4, 11:24 PDT
Past Incidents
Sep 25, 2018

No incidents reported today.

Sep 24, 2018
Completed - The scheduled maintenance has been completed.
Sep 24, 22:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:25 PDT
Scheduled - Due to an emergency maintenance on an underlying component of the EdgeManager service, users will not be able to enroll new devices and access EdgeManager applications on Sep 24, 2018 between 4:00 PM to 9:00 PM PT.
Sep 24, 17:24 PDT
Completed - The scheduled maintenance has been completed.
Sep 24, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 16:00 PDT
Update - Reminder.
We want to inform you about subscription changes to the Logstash service on EU-Central. The Logstash services are being deprecated and replaced by Predix Logging on September 24th, 2018. To avoid any interruption, please delete your subscription to Logstash by September 24th, 2018 and subscribe to Predix Logging on or before September 24th, 2018. To learn more about our new service and pricing options, please see the Predix Logging service description in our catalog. https://www.predix.io/services/service.html?id=2518
Sep 24, 08:48 PDT
Scheduled - We want to inform you about subscription changes to the Logstash service on EU-Central. The Logstash services are being deprecated and replaced by Predix Logging on September 24th, 2018.
To avoid any interruption, please delete your subscription to Logstash by September 24th, 2018 and subscribe to Predix Logging on or before September 24th, 2018.
To learn more about our new service and pricing options, please see the Predix Logging service description in our catalog.
https://www.predix.io/services/service.html?id=2518
Aug 24, 17:46 PDT
Completed - The scheduled maintenance has been completed.
Sep 24, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 16:00 PDT
Update - Reminder.
We want to inform you about subscription changes to the Logstash service on US-East. The Logstash services are being deprecated and replaced by Predix Logging on September 24th, 2018. To avoid any interruption, please delete your subscription to Logstash by September 24th, 2018 and subscribe to Predix Logging on or before September 24th, 2018. To learn more about our new service and pricing options, please see the Predix Logging service description in our catalog. https://www.predix.io/services/service.html?id=2518
Sep 24, 08:46 PDT
Scheduled - We want to inform you about subscription changes to the Logstash service on US-East. The Logstash services are being deprecated and replaced by Predix Logging on September 24th, 2018.
To avoid any interruption, please delete your subscription to Logstash by September 24th, 2018 and subscribe to Predix Logging on or before September 24th, 2018.
To learn more about our new service and pricing options, please see the Predix Logging service description in our catalog.
https://www.predix.io/services/service.html?id=2518
Aug 24, 17:44 PDT
Completed - The scheduled maintenance has been completed.
Sep 24, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 15:00 PDT
Scheduled - Due to an emergency maintenance on an underlying component of the EdgeManager service, users will not be able to enroll new devices and access EdgeManager applications on Sep 24, 2018 between 3:00 PM to 4:00 PM PT.
Sep 24, 12:42 PDT
Resolved - As of 04:20 AM PT on September 24, 2018, Predix Timeseries service in Predix EU Central environment has been restored and is fully functional.
Sep 24, 05:31 PDT
Update - Predix Timeseries service is available in a degraded state in the Predix EU Central environment.Users will experience intermittent errors while working with the time series service. Timeseries Team is actively working on working on isolating the root cause for the issue.
Sep 24, 04:08 PDT
Investigating - Predix Timeseries service is available in a degraded state in the Predix EU Central environment.Users will experience intermittent errors while working with the time series service.
Sep 24, 03:08 PDT
Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
Resolved - As of 03:40 PM PT, Predix.io service is now available state in the US West environment. Users will be able to create new services and perform other operation from predix.io UI.
Sep 14, 16:14 PDT
Update - Technical Support Customer Communication

Summary
Predix.io service is now available state in the US West environment. Users are able to create new services as expected.

Start Time
Sep 14, 2018 21:42 PM UTC

End Time
Sep 14, 2018 22:40 PM UTC




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Sep 14, 15:52 PDT
Investigating - Technical Support Customer Communication

Summary
Predix.io service is available in a degraded state in the Production environment.

Start Time
Sep 14, 2018 21:42 PM UTC

Next Update
Sep 14, 2018 23:33 PM UTC

Impact
Users might face issues accessing Predix.io service either partially or completely.

For further information, please visit our support site digitalsupport.ge.com



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© 2016 Copyright General Electric Company | 2623 Camino Ramon | San Ramon, CA 94583


Predix.io Outage.
Sep 14, 15:12 PDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.