All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix Cache   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
US-East Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Japan Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Operational
SQL Database - Postgres 2.0   ? Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
EU-Central Operational
Access Control Service - ACS   Operational
Analytics Framework   Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Azure US-West Operational
Access Control Service - ACS   Operational
Analytics Framework   ? Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   ? Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Predix Infrastructure Engineering team will be rolling out a new infrastructure piece to enhance the reliability of the Predix platform, the change will be transparent for our customers and we are not expecting any downtime, however, if you experience any issue with your applications or services, please create a support ticket. This change will be executed on July 24th starting at 10:00 am PT until 11:00 am PT
Posted on Jul 19, 12:03 PDT
Past Incidents
Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved -

As of July 12, 2018 13:35 PM PT, Enterprise Connect service has been restored and is fully operational. Due to an expired certificate, communication between Enterprise Connect service and Enterprise Connect agents were failing as they use this certificate for communication.



User Action
To get the updated cert, Users need to upgrade their Enterprise Connect agents to the latest agent available in the below link.


Jul 12, 14:21 PDT
Update -

Enterprise Connect service is available in a degraded state in the US West environment. Users will face connectivity issue while using Enterprise Connect service in the US West. Engineering teams are actively working on to fix the problem.


Next update will be at July 12, 2018, 02:30 PM PT.


Jul 12, 11:28 PDT
Update -

Enterprise Connect service is available in a degraded state in the US West environment. Users will face connectivity issue while using Enterprise Connect service in the US West. Engineering teams are actively working on to fix the problem.


Jul 12, 09:19 PDT
Update -

Enterprise Connect service is available in a degraded state in the US West environment. Users will face connectivity issue while using Enterprise Connect service in the US West. The cause of the problem has been identified, Engineering teams are actively working on to fix the problem.


Jul 12, 06:56 PDT
Update -

Enterprise Connect service is available in a degraded state in the US West environment. Users will face connectivity issue while using Enterprise Connect service in the US West. Engineering teams has been engaged and they are investigating the issue.


Jul 12, 05:05 PDT
Investigating -

Enterprise Connect service is available in a degraded state in the US West environment. Users will face connectivity issue while using Enterprise Connect service in the US West.


Jul 12, 04:05 PDT
Jul 11, 2018
Resolved -

As of July 11, 2018 8:20 AM PT, Cloud Foundry service has been restored and is fully operational


Jul 11, 11:35 PDT
Update -

Users will face problems while pushing or updating an application in the US East Cloud Foundry environment. Engineering team is actively working on to fix the problem.


We will providing the next update July 11, 2018 10:00 AM PT.


Jul 11, 01:12 PDT
Update -

Users should be able to access all the existing applications and services in the US East environment. However, user can intermittently face problems, while pushing a new application to Cloud Foundry. Engineering team is actively working on to fix the problem.


Jul 10, 19:34 PDT
Update -

Users will get Http response 404, while accessing applications or services installed in the US East Cloud Foundry environment. Engineering teams are actively working on to fix the issue.


Jul 10, 17:48 PDT
Update -

Users will get Http response 404, while accessing applications or services installed in the US East Cloud Foundry environment. Engineering teams are actively working on to fix the issue.


Jul 10, 16:27 PDT
Update - We are continuing to investigate this issue.
Jul 10, 14:48 PDT
Investigating -

Users will get Http response 404, while accessing applications or services installed in the US East Cloud Foundry environment.


Jul 10, 14:40 PDT
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.