All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Predix Cache   Operational
US-East Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Japan Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Operational
SQL Database - Postgres 2.0   ? Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
EU-Central Operational
Access Control Service - ACS   Operational
Analytics Framework   Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Azure US-West Operational
Access Control Service - ACS   Operational
Analytics Framework   ? Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   ? Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2018

No incidents reported today.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Resolved -

As of 9:00 AM PT, Predix Asset service has been restored and is fully operational.


Apr 18, 09:15 PDT
Investigating -

Predix Asset service is available in the degraded state in the US-West environment. Users may see intermittent timeouts or receive HTTP 504 timeout error while using the Predix Asset service.


Apr 18, 08:43 PDT
Apr 17, 2018
Resolved -

As of 8:30 PM PT, Predix Analytics Framework has been restored and is fully operational.


Apr 17, 21:05 PDT
Update -

Technical teams are continuously working on restoring the service.


Apr 17, 19:37 PDT
Investigating -

Predix Analytics Framework service is available in a degraded state in the US-West environment. Users may see intermittent error while deploying or validating new Analytic. Technical teams are working on restoring the service.


Apr 17, 18:20 PDT
Apr 16, 2018
Completed - The scheduled maintenance has been completed.
Apr 16, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 09:00 PDT
Scheduled - As there are old applications which are still on DEA, the application owners are responsible for migrating their applications from DEA to Diego backend architecture before Mar 30, 2018.

Please follow the below knowledge Article for migration.
https://www.predix.io/support/article/KB0013139

Applications using DEA after Mar 30, 2018, due to lack of action from application owner, will be migrated automatically by platform engineering team. However, platform engineering team will not be responsible for troubleshooting any issue on these applications, and that will still be responsibility of the application owner.
Mar 16, 12:08 PDT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved -

As of 03:15 PM PT, The Predix Timeseries Service has been restored and fully functional.


Apr 13, 15:30 PDT
Investigating -

Predix Timeseries service is available in degraded state in the EU Central environment. Users will face problem in querying recent data. However, Users will be able to ingest data without any problem.


Apr 13, 15:00 PDT
Resolved -

As of 01:00 PM PT, The Access Control Service has been restored and fully functional.


Apr 13, 13:12 PDT
Investigating -

Access Control service is available in the degraded state in the Predix US East environment. Users will not be able to create, delete, bind, or unbind with the Access Control service. However, instances already bound to the Access Control service are not affected.


Apr 13, 11:52 PDT
Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018
Resolved -

As of 6:30 PM PT, Cloud Foundry service has been restored and is fully operational.


Apr 10, 18:43 PDT
Investigating -

Users will experience errors while deploying, staging or re-staging applications on Cloud Foundry. However, users will be able to access already deployed apps.


Apr 10, 18:29 PDT
Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.