All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Framework ? Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub ? Operational
Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
US-East Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Framework ? Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
Event Hub ? Operational
Key-Value Store - Redis Operational
Message Broker - RabbitMQ Operational
Mobile Service Operational
Predix.io Operational
Predix Logging Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Key-Value Store - Redis Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Azure US-West Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data Operational
BLOB Store Operational
Cloud Foundry Operational
Event Hub Operational
Key-Value Store - Redis Operational
Message Broker - RabbitMQ ? Operational
Predix.io Operational
Predix Logging Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 18, 2019

No incidents reported today.

Jul 17, 2019
Resolved - As of 04:50 PM PT, Timeseries service has been restored and fully functional.
Jul 17, 18:24 PDT
Investigating - Timeseries service is available in a degraded state in the Predix US West environment. Users will face slowness or timeout while querying the Timeseries data. However, users will be able to ingestion data without any problem.
Jul 17, 16:48 PDT
Resolved - As of 06:00 PM PT, GE SSO authentication has been restored and fully operational.
Jul 17, 18:08 PDT
Update - There is an ongoing issue with the GE SSO authentication. GE Network and SSO teams are actively working to resolve the problem. Currently there is a proposed solution, which is getting worked application by application.
Jul 17, 08:02 PDT
Investigating - There is an ongoing issue with GE SSO. Users of GE SSO integrated applications might face problems during the application login/authentication process.
Jul 16, 07:17 PDT
Jul 16, 2019
Resolved - As of 2:49 PM PT, TimeSeries service has been recovered and fully operational.
Jul 16, 14:57 PDT
Investigating - Predix Timeseries service is available in a degraded state in the US-West environment. Users might face problems while querying data using Predix TImeseries service. however, users will be able to ingest new data without any problem..
Jul 16, 14:06 PDT
Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - Technical Support Customer Communication

Summary
Predix TimeSeries service had an issue for about 45 mins where customers were not able to query and ingest data in Frankfurt Time series instances.

Start Time
Jul 12, 2019 1:15 AM UTC

End Time
Jul 12, 2019 2:00 AM UTC

User Action

As of Jul 12, 2019 2:00 AM UTC, TimeSeries service has been restored and fully operational.


For further information, please visit our support site digitalsupport.ge.com
Jul 11, 20:04 PDT
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019
Resolved - Technical Support Customer Communication

Summary
https://docs.predix.io was down for maintenance. The work as been completed and the site is back online.

Start Time
Jul 04, 2019 2:59 PM UTC

End Time
Jul 04, 2019 9:00 PM UTC




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CF team changed the origin from gedocspredix.ditaweb.com to ge.ditaweb.com which resolved the issue
Jul 4, 14:40 PDT
Identified - Technical Support Customer Communication

Summary
https://docs.predix.io is down for maintenance.We have contacted our hosting vendor and they have informed us that they are fully aware of the disruptions. They are working to restore the site as soon as possible.

Start Time
Jul 04, 2019 2:59 PM UTC

Next Update
TBD

Impact
Users might face issues accessing Predix.io Documentation either partially or completely.




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© 2016 Copyright General Electric Company | 2623 Camino Ramon | San Ramon, CA 94583
Jul 4, 10:24 PDT