All Systems Operational
US-West Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
Event Hub ? Operational
Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cloud Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
EdgeManager Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Predix Cloud Cache Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Predix Analytics Framework service will be discontinuing support for Python 2 and will support only Python 3 from Sep 25, 2020.

Python 2 has already been sunset:
https://www.python.org/doc/sunset-python-2/.

Some guidelines for porting Python 2 code to Python 3 are available at: https://docs.python.org/3/howto/pyporting.html.

If you plan to use Python with the Analytics Framework service, please migrate your analytics to Python 3 prior to Sep 25, 2020 to avoid any service disruptions.

For questions please visit the below link:
https://www.predix.io/services/service.html?id=2114.
Sep 18, 17:19 PDT
Update - Predix Analytics Framework service will be discontinuing support for Python 2 and will support only Python 3 from Sep 25, 2020.

Python 2 has already been sunset: https://www.python.org/doc/sunset-python-2/.

Some guidelines for porting Python 2 code to Python 3 are available at: https://docs.python.org/3/howto/pyporting.html.

As such, please migrate your existing Python2 analytics to Python 3 prior to Sep 25, 2020 to avoid any service disruptions.

Please also note that any new Python deployments must be in Python 3.

For questions please visit the below link:
https://www.predix.io/services/service.html?id=2114.
Aug 14, 16:47 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 16:47 PDT
Update - Predix Analytics Framework service will be discontinuing support for Python 2 and will support only Python 3 from Sep 25, 2020.

Python 2 has already been sunset:
https://www.python.org/doc/sunset-python-2/.

Some guidelines for porting Python 2 code to Python 3 are available at: https://docs.python.org/3/howto/pyporting.html.

If you plan to use Python with the Analytics Framework service, please migrate your analytics to Python 3 prior to Sep 25, 2020 to avoid any service disruptions.

For questions please visit the below link:
https://www.predix.io/services/service.html?id=2114.
May 21, 12:09 PDT
Scheduled - Predix Analytics Framework service will be discontinuing support for Python 2 and will support only Python 3 from Sep 25, 2020.

Python 2 has already been sunset:
https://www.python.org/doc/sunset-python-2/.

Some guidelines for porting Python 2 code to Python 3 are available at: https://docs.python.org/3/howto/pyporting.html.

If you plan to use Python with the Analytics Framework service, please migrate your analytics to Python 3 prior to Sep 25, 2020 to avoid any service disruptions.

For questions please visit the below link:
https://www.predix.io/services/service.html?id=2114.
May 19, 01:08 PDT
The Predix Views Service will be decommissioned in US West and EU Central environments on Sep 30, 2020.

The Predix Views Service has been replaced by dedicated view service components in other GE Digital services and applications.

Please contact Predix support team before Sep 30, 2020, if you have any questions or concerns.
Posted on Aug 28, 16:08 PDT
“Cloud Message Queue” service is the successor of existing “Predix Message Queue” service. Cloud Message Queue is now GA in the EU-Central Predix Platform environment.

Documentation for the "Cloud Message Queue": https://www.ge.com/digital/documentation/predix-services/cmq-overview.html
 
“Predix Message Queue” service users will need to migrate to "Cloud Message Queue" service by Jan 15, 2020. Existing instances of “Predix Message Queue” will be decommissioned on Jan 22, 2021.
 
“Cloud Message Queue” supports AMQP 1.0, whereas “Predix Message Queue” supported AMQP 0.9.1. These 2 protocols are fundamentally different and will require code changes to migrate from “Predix Message Queue” to “Cloud Message Queue”.
Posted on Sep 12, 00:40 PDT
“Cloud Message Queue” service is the successor of existing “Predix Message Queue” service. Cloud Message Queue is now GA in the US West Predix Platform environment.

Documentation for the "Cloud Message Queue": https://www.ge.com/digital/documentation/predix-services/cmq-overview.html
 
“Predix Message Queue” service users will need to migrate to "Cloud Message Queue" service by Jan 15, 2020. Existing instances of “Predix Message Queue” will be decommissioned on Jan 22, 2021.
 
“Cloud Message Queue” supports AMQP 1.0, whereas “Predix Message Queue” supported AMQP 0.9.1. These 2 protocols are fundamentally different and will require code changes to migrate from “Predix Message Queue” to “Cloud Message Queue”.
Posted on Sep 12, 00:36 PDT
Scheduled - Dear GE Digital Customer,

GE Digital appreciates and values your business. As part of our efforts to continuously improve our product offerings, from time-to-time it becomes necessary for us to obsolete certain products and/or service offerings. This notice is to inform you of the end of life (EOL) of Predix Machine. The replacement product for it is “Predix Edge.”

Predix Machine will reach end of life (EOL) on September 1, 2020 (Predix Machine version 17.2.5 and earlier). These versions are collectively called the "EOL Products" in the remainder of this document.

This notice applies to all existing and prior release versions for the EOL Products. After September 1, 2020, the EOL Products will no longer be available for purchase (i.e., "End-of- Sales"). Support for the EOL Products will continue for a limited time, as discussed below.

At this time, GE Digital expects to continue to support the EOL Products under your existing Acceleration Plan contract until July 1, 2021 (the “End-of-Support”). After this time, GE Digital may offer a separate extended support offering for the EOL Products until January 1, 2022 (“Extended Support Offering Date”). This extended support offering will be subject to GE Digital’s then current fee and is subject to the terms of GE Digital’s extended support plan. If further support is required after the Extended Support Offering Date, to the extent offered by GE Digital, customers may choose to enter a separate custom support agreement with GE Digital.

GE Digital encourages you to upgrade to the next generation edge platform: Predix Edge. GE Digital is offering a limited time, promotional discount on Predix Edge for the upgrades.

We understand this notice will require a conversation with your account team to develop an understanding that is specific to each customer. We aim to facilitate your transition in the most seamless way possible. Your account team will work with you to review suitable alternatives available in the company’s product portfolio.

Key dates and definitions regarding the EOL Products:

End-of-Sales: The date the product or version subject to EOL will be no longer available for purchase - September 1, 2020.

End of Ongoing Support: The date when extended support starts being available for a product or version - July 1, 2021.

End of Extended Support: The date when standardized support options are no longer available for the product or version subject to the EOL Notice. A custom support agreement will be required for support after this date - January 1, 2022.

EOL Date: The date when the product or version subject to EOL becomes obsolete.
Date - January 1, 2022.

This Notice only affects Predix Machine and does not apply to other products or services purchased from GE Digital, its affiliates or partners. This notice does not affect Predix Edge, which is the successor to Predix Machine.

We thank you for your loyalty and support. If you have any questions or concerns, please contact your relation/account manager or reference https://digitalsupport.ge.com/.

GE Digital Authority
Sep 1, 10:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:49 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 10:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:00 PDT
Scheduled - Dear GE Digital Customer,

GE Digital appreciates and values your business. As part of our efforts to continuously improve our product offerings, from time-to-time it becomes necessary for us to obsolete certain products and/or service offerings. This notice is to inform you of the end of life (EOL) of Predix Machine. The replacement product for it is “Predix Edge.”

Predix Machine will reach end of life (EOL) on September 1, 2020 (Predix Machine version 17.2.5 and earlier). These versions are collectively called the "EOL Products" in the remainder of this document.

This notice applies to all existing and prior release versions for the EOL Products. After September 1, 2020, the EOL Products will no longer be available for purchase (i.e., "End-of- Sales"). Support for the EOL Products will continue for a limited time, as discussed below.

At this time, GE Digital expects to continue to support the EOL Products under your existing Acceleration Plan contract until July 1, 2021 (the “End-of-Support”). After this time, GE Digital may offer a separate extended support offering for the EOL Products until January 1, 2022 (“Extended Support Offering Date”). This extended support offering will be subject to GE Digital’s then current fee and is subject to the terms of GE Digital’s extended support plan. If further support is required after the Extended Support Offering Date, to the extent offered by GE Digital, customers may choose to enter a separate custom support agreement with GE Digital.

GE Digital encourages you to upgrade to the next generation edge platform: Predix Edge. GE Digital is offering a limited time, promotional discount on Predix Edge for the upgrades.

We understand this notice will require a conversation with your account team to develop an understanding that is specific to each customer. We aim to facilitate your transition in the most seamless way possible. Your account team will work with you to review suitable alternatives available in the company’s product portfolio.

Key dates and definitions regarding the EOL Products:

End-of-Sales: The date the product or version subject to EOL will be no longer available for purchase - September 1, 2020.

End of Ongoing Support: The date when extended support starts being available for a product or version - July 1, 2021.

End of Extended Support: The date when standardized support options are no longer available for the product or version subject to the EOL Notice. A custom support agreement will be required for support after this date - January 1, 2022.

EOL Date: The date when the product or version subject to EOL becomes obsolete.
Date - January 1, 2022.

This Notice only affects Predix Machine and does not apply to other products or services purchased from GE Digital, its affiliates or partners. This notice does not affect Predix Edge, which is the successor to Predix Machine.

We thank you for your loyalty and support. If you have any questions or concerns, please contact your relation/account manager or reference https://digitalsupport.ge.com/.

GE Digital Authority
Aug 21, 15:00 PDT
Past Incidents
Sep 22, 2020

No incidents reported today.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Completed - The scheduled maintenance has been completed.
Sep 18, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 10:00 PDT
Scheduled - Predix Vault in the EU Central environment will be under maintenance between 10:00 AM PT and 1:00 PM PT on Sep 18, 2020. Applications and services dependent on the Predix Vault service might face intermittent connectivity issues while connecting to Predix Vault service.
Sep 15, 10:57 PDT
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Completed - As of 6:15 PM PT, TLS v1.1 and below has been disabled for Predix APM and Predix Platform public facing endpoints.
Sep 11, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 17:00 PDT
Update - Predix APM and Predix Platform scheduled maintenance of disabling TLS v1.1 and below protocols for public facing endpoints has been rescheduled to Sep 11, 2020
Aug 28, 15:57 PDT
Update - Predix Platform disabling support for TLS v1.1 has been rescheduled to August 28, 2020 for public facing endpoints.

We are providing advanced notice so that our customers and partners can prepare accordingly. If you are using unsupported clients to connect to Predix Platform after the deprecation of TLS v1.1 and below, you will begin receiving connection error messages.

Why are we disabling TLS v1.1 and below?
We are disabling TLS v1.1 and below to ensure that Predix Platform is providing our customers and partners with safe and secure protocols for our connections. This change is enforced throughout the industry to maintain secure connections that encrypt and protect your sensitive data from malicious breaches. All major browsers will begin requiring a minimum of TLS v1.2 starting this year, and many networking services have already required TLS v1.2 and higher.
Aug 12, 15:52 PDT
Scheduled - Predix Platform will be disabling support for TLS v1.1 and below on August 31st, 2020 across our public facing endpoints.

We are providing advanced notice so that our customers and partners can prepare accordingly. If you are using unsupported clients to connect to Predix Platform after the deprecation of TLS v1.1 and below, you will begin receiving connection error messages.

Why are we disabling TLS v1.1 and below?
We are disabling TLS v1.1 and below to ensure that Predix Platform is providing our customers and partners with safe and secure protocols for our connections. This change is enforced throughout the industry to maintain secure connections that encrypt and protect your sensitive data from malicious breaches. All major browsers will begin requiring a minimum of TLS v1.2 starting this year, and many networking services have already required TLS v1.2 and higher.
Jun 8, 07:02 PDT
Completed - The scheduled maintenance has been completed.
Sep 11, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 PDT
Scheduled - During a new service instance (a.k.a DB Instance or Database Instance) creation of Postgres-2.0 Service in the US-West environment, users are required to choose encryption-at-rest option as given in the sample command below.

Sample Command:
$ cf create-service postgres-2.0 dedicated-10.1 instance_name -c '{"postgres_version":"9.6", "encryption_at_rest":true}'

Implementation Date: Sep 11, 2020 10:00 AM PT.

This change does not affect existing Service Instances.

Please note that depending on your workload, enabling encryption-at-rest can affect the performance of your workload anywhere between 0% to 8%. Also, note that enabling encryption-at-rest does not require any code or configuration change in your applications connecting to the Service Instance.
Sep 3, 18:33 PDT
Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.