All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub ? Operational
Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Key-Value Store - Redis Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 1, 19:09 PDT
Update - The 'Predix Cache' service decommission has been extended from Oct 31, 2019, to Nov 30, 2019.
Oct 22, 12:31 PDT
Scheduled - Data Center: US West

Decommission:
We want to inform you about subscription changes to ‘Predix Cache’ service in the US West environment. All versions of ‘Predix Cache’ service are being decommissioned and will be replaced by the 'Predix Cloud Cache' service, based on AWS’s native Elasticache service, on Oct 31, 2019.

User Action:
To avoid any interruption, please delete your subscription to ‘Predix Cache’ services by Oct 31, 2019 and subscribe to the 'Predix Cloud Cache' service on or before Oct 31, 2019.

Please refer to the predix.io for our pricing options: https://www.predix.io/services/service.html?id=2616
Oct 10, 12:03 PDT
Past Incidents
Nov 15, 2019

No incidents reported today.

Nov 14, 2019

No incidents reported.

Nov 13, 2019
Resolved - Predix Insights service is has been restored in the AWS-US-West environment.
Nov 13, 06:29 PST
Update - Predix Insights service is available in a degraded state in the AWS-US-West environment. Users will not be able to launch flows in their Predix Insights instances. Technical teams are investigating the issue.
Nov 12, 23:23 PST
Investigating - Predix Insights service is unavailable in the AWS-US-West environment.
Nov 12, 22:55 PST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019
Resolved - As of 7:20 AM PT, Edge Manager service has been restored and is fully operational.
Nov 3, 07:30 PST
Investigating - Edge Manager service is available in degraded state in the US-West environment. Users will not be able to enroll new devices in the Edge Manager.
Nov 3, 05:58 PST
Nov 2, 2019

No incidents reported.

Nov 1, 2019
Completed - The scheduled maintenance has been completed.
Nov 1, 19:15 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 1, 19:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 17:00 PDT
Scheduled - Edge manager service in the US West environment will not be available between 5:00 PM and 10:00 PM on Nov 1, 2019 for an upgrade on dependent services. During maintenance, users might face problems while accessing the Edge Manager application.
Oct 26, 19:55 PDT
Resolved - As of Nov 1, 2019 12:07 PM PT, Edge Manager service has been restored and is fully operational.
Nov 1, 12:21 PDT
Investigating - Edge Manager service is available in degraded state in the US-West and EU-Central environments. Some Edge Manager functionalities are currently unavailable. Technical teams are working to isolate the problem.
Nov 1, 11:52 PDT