Investigating -

Predix.io service is available in degraded state in All the Predix environments. Registration and Login functionality of the predix.io portal in all the data centers will not work.


Oct 21, 22:04 PDT
US-West (https://predix.io) Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Degraded Performance
SQL Database - Postgres   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
US-East Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Degraded Performance
SQL Database - Postgres   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Japan Degraded Performance
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Degraded Performance
SQL Database - Postgres   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Event Hub GA (General Availability) Launch Oct 5, 22:00 - Nov 6, 10:00 PDT
Thanks for trying our Event Hub beta service. We’re excited to tell you that Event Hub will be upgraded and released for general availability on October 5, 2017.

On November 6, 2017, your existing beta subscription will automatically be upgraded to our default tiered pricing plan. At this time, you are not required to take any action. If you wish to cancel your subscription, please unsubscribe by November 5, 2017. No cost will be incurred until this date.

To learn more about the upgraded features and pricing options, please see the https://www.predix.io/services/service.html?id=1987 service description in our catalog
Posted on Oct 5, 21:25 PDT
Users will experience issues while creating, binding, unbinding, deleting and updating a Blob Store service instance for up to 30 minutes. However, users will be able to perform put/get/delete operations without any problems on already bound instances.
Posted on Oct 18, 18:53 PDT
Single instance applications will experience connectivity issues for up to 15 minutes between Oct 27, 2017 12:00 PM PT and Oct 28, 2017 12:00 PM PT. As a workaround, users can retry the same action.

Please refer to the Cloud Foundry applications development best practice guide, to avoid such interruption.
https://www.predix.io/blog/article.html?article_id=2050

US West: scheduled cloud foundry maintenance -- Oct 27, 2017
Posted on Oct 20, 17:43 PDT
Past Incidents
Oct 21, 2017
Resolved -

As of 4:10 PM PT, the Predix Analytics service has been restored and is fully operational in US-West environment


Oct 21, 16:19 PDT
Update -

The Analytics engineering team has identified the issue and it's working on fixing the problem


Oct 21, 15:32 PDT
Investigating -

Analytics Runtime service is available in a degraded state in Predix US-West environment. Users won't be able to retrieve the status of the analytics orchestration execution


Oct 21, 14:27 PDT
Oct 20, 2017
Completed - The scheduled maintenance has been completed.
Oct 20, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:00 PDT
Update - [Postponed] Predix Analytics service in the US West environment will not be available between 5:00 PM PT and 10:00 PM PT on Oct 20, 2017. Users will not be able to create new service instance of Analytics service, new orchestration workflows, schedule new jobs and existing scheduled jobs will not run.
Oct 13, 16:12 PDT
Scheduled - Predix Analytics service in the US West environment will not be available between 5:00 PM PT and 10:00 PM PT on Oct 13, 2017. Users will not be able to create new service instance of Analytics service, new orchestration workflows, schedule new jobs and existing scheduled jobs will not run.
Oct 4, 19:54 PDT
Completed - The scheduled maintenance has been completed.
Oct 20, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:00 PDT
Scheduled - Users will experience issues while creating, binding, unbinding, deleting and updating a Blob Store service instance for up to 10 minutes. However, users will be able to perform put/get/delete operations without any problems on already bound instances.
Oct 18, 18:59 PDT
Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Resolved -

As of 9:52 AM PT, the Vendor CDN outage has been resolved and Predix.io is functioning normally in all points-of-presence. Users may see long page loads initially, but will see better performance over time.


Oct 11, 10:07 PDT
Update -

Predix.io in US-West, US-East and Japan is still impaired due to a vendor outage. We are continuing to monitor the progress and will update this page accordingly. Note this outage continues to affect US-West and Japan Predix.io portals as well.


Oct 11, 09:48 PDT
Update -

Our CDN vendor is still experiencing a long-running outage, but is working to isolate and resolve the issue.  Note this outage continues to affect US-West and Japan Predix.io portals as well.


Oct 11, 08:52 PDT
Update -

Our CDN vendor is experiencing a global outage and is working to resolve the issue.  Users may experience issues with billing and registration.  Note this affects the Predix.io portals in US-W and Japan as well.


Oct 11, 07:38 PDT
Update - Predix.io instances in Japan and US-W are also affected.
Oct 11, 06:41 PDT
Investigating -

Users are not able to subscribe and unsubscribe to services. The rest of the Predix.io functionality appears to be available.


Oct 11, 06:40 PDT
Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.