All Systems Operational
US-West Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Enterprise Connect Operational
Predix Event Hub ? Operational
Predix Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cloud Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Service - TMS Operational
Time Series Store Operational
Thread Connect Operational
User Account and Authorization - UAA Operational
Views Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Predix Cloud Cache Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance of Cloud Foundry service on Mar 12, 2021 between 10:00 AM PT and 2:00 PM PT in the EU Central environment, which will require a rolling restart of the Cloud Foundry underlying components. This will result in applications running in Cloud Foundry to be restarted.

During the maintenance, Users might experience slowness or timeouts for up to 15 minutes while accessing Predix applications and Services. dUsers might also face issues while using Cloud Foundry API operations like restart, push, restage, deploy, delete, bind, unbind an application. As a workaround, users can retry the same action.
Posted on Mar 4, 16:42 PST
Scheduled maintenance of Cloud Foundry service between Mar 12, 2021 05:00 PM PT and Mar 13, 2021 4:00 AM PT in the US West environment, which will require a rolling restart of all the Cloud Foundry underlying components. This will result in applications running in Cloud Foundry to be restarted.

During the maintenance, Users might experience slowness or timeouts for up to 15 minutes while accessing Predix applications and Services. dUsers might also face issues while using Cloud Foundry API operations like restart, push, restage, deploy, delete, bind, unbind an application. As a workaround, users can retry the same action.
Posted on Mar 4, 16:31 PST
Scheduled maintenance on Predix Columnar Store service between 5:00 PM PT and 7:00 PM PT on Mar 12, 2021. Users will not be able to create, delete, bind or unbind a Predix Columnar Store service instances. However, already binded Predix Columnar Store service instances will not be impacted.
Posted on Mar 4, 15:39 PST
Scheduled - Dear GE Digital Customer,

GE Digital appreciates and values your business. As part of our efforts to continuously improve our product offerings, from time-to-time it becomes necessary for us to obsolete certain products and/or service offerings. This notice is to inform you of the end of life (EOL) of Predix Machine. The replacement product for it is “Predix Edge.”

Predix Machine will reach end of life (EOL) on September 1, 2020 (Predix Machine version 17.2.5 and earlier). These versions are collectively called the "EOL Products" in the remainder of this document.

This notice applies to all existing and prior release versions for the EOL Products. After September 1, 2020, the EOL Products will no longer be available for purchase (i.e., "End-of- Sales"). Support for the EOL Products will continue for a limited time, as discussed below.

At this time, GE Digital expects to continue to support the EOL Products under your existing Acceleration Plan contract until July 1, 2021 (the “End-of-Support”). After this time, GE Digital may offer a separate extended support offering for the EOL Products until January 1, 2022 (“Extended Support Offering Date”). This extended support offering will be subject to GE Digital’s then current fee and is subject to the terms of GE Digital’s extended support plan. If further support is required after the Extended Support Offering Date, to the extent offered by GE Digital, customers may choose to enter a separate custom support agreement with GE Digital.

GE Digital encourages you to upgrade to the next generation edge platform: Predix Edge. GE Digital is offering a limited time, promotional discount on Predix Edge for the upgrades.

We understand this notice will require a conversation with your account team to develop an understanding that is specific to each customer. We aim to facilitate your transition in the most seamless way possible. Your account team will work with you to review suitable alternatives available in the company’s product portfolio.

Key dates and definitions regarding the EOL Products:

End-of-Sales: The date the product or version subject to EOL will be no longer available for purchase - September 1, 2020.

End of Ongoing Support: The date when extended support starts being available for a product or version - July 1, 2021.

End of Extended Support: The date when standardized support options are no longer available for the product or version subject to the EOL Notice. A custom support agreement will be required for support after this date - January 1, 2022.

EOL Date: The date when the product or version subject to EOL becomes obsolete.
Date - January 1, 2022.

This Notice only affects Predix Machine and does not apply to other products or services purchased from GE Digital, its affiliates or partners. This notice does not affect Predix Edge, which is the successor to Predix Machine.

We thank you for your loyalty and support. If you have any questions or concerns, please contact your relation/account manager or reference https://digitalsupport.ge.com/.

GE Digital Authority
Sep 1, 10:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:49 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 10:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:00 PDT
Scheduled - Dear GE Digital Customer,

GE Digital appreciates and values your business. As part of our efforts to continuously improve our product offerings, from time-to-time it becomes necessary for us to obsolete certain products and/or service offerings. This notice is to inform you of the end of life (EOL) of Predix Machine. The replacement product for it is “Predix Edge.”

Predix Machine will reach end of life (EOL) on September 1, 2020 (Predix Machine version 17.2.5 and earlier). These versions are collectively called the "EOL Products" in the remainder of this document.

This notice applies to all existing and prior release versions for the EOL Products. After September 1, 2020, the EOL Products will no longer be available for purchase (i.e., "End-of- Sales"). Support for the EOL Products will continue for a limited time, as discussed below.

At this time, GE Digital expects to continue to support the EOL Products under your existing Acceleration Plan contract until July 1, 2021 (the “End-of-Support”). After this time, GE Digital may offer a separate extended support offering for the EOL Products until January 1, 2022 (“Extended Support Offering Date”). This extended support offering will be subject to GE Digital’s then current fee and is subject to the terms of GE Digital’s extended support plan. If further support is required after the Extended Support Offering Date, to the extent offered by GE Digital, customers may choose to enter a separate custom support agreement with GE Digital.

GE Digital encourages you to upgrade to the next generation edge platform: Predix Edge. GE Digital is offering a limited time, promotional discount on Predix Edge for the upgrades.

We understand this notice will require a conversation with your account team to develop an understanding that is specific to each customer. We aim to facilitate your transition in the most seamless way possible. Your account team will work with you to review suitable alternatives available in the company’s product portfolio.

Key dates and definitions regarding the EOL Products:

End-of-Sales: The date the product or version subject to EOL will be no longer available for purchase - September 1, 2020.

End of Ongoing Support: The date when extended support starts being available for a product or version - July 1, 2021.

End of Extended Support: The date when standardized support options are no longer available for the product or version subject to the EOL Notice. A custom support agreement will be required for support after this date - January 1, 2022.

EOL Date: The date when the product or version subject to EOL becomes obsolete.
Date - January 1, 2022.

This Notice only affects Predix Machine and does not apply to other products or services purchased from GE Digital, its affiliates or partners. This notice does not affect Predix Edge, which is the successor to Predix Machine.

We thank you for your loyalty and support. If you have any questions or concerns, please contact your relation/account manager or reference https://digitalsupport.ge.com/.

GE Digital Authority
Aug 21, 15:00 PDT
Past Incidents
Mar 8, 2021

No incidents reported today.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Completed - The scheduled maintenance has been completed.
Feb 26, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 17:06 PST
Scheduled - Scheduled maintenance on Predix Insights service between 5:00 PM PT and 9:00 PM PT on Feb 26, 2021. During the maintenance window, new instance creation of Insights service, Insights Airflow processing and execution of DAG files will be intermittently suspended.
Feb 21, 23:50 PST
Completed - The scheduled maintenance has been completed.
Feb 26, 19:30 PST
In progress - Scheduled maintenance is currently in progress. The maintenance window was extended by 30 mins and is expected to end at 7:30pm PST.
Feb 26, 17:06 PST
Scheduled - EdgeManager will be undergoing a maintenance between 5:00 PM PT and 7:00 PM PT on Feb 26, 2021 in the US-West environment. Users might experience problems while enrolling new devices, renewing or revoking device certificates with EdgeManager service.
Feb 18, 15:31 PST
Completed - The scheduled maintenance has been completed.
Feb 26, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 13:00 PST
Scheduled - Scheduled maintenance on Predix Blob Store service between 1:00 PM PT and 3:00 PM PT on Feb 26, 2021. Users will experience issues while creating, binding, unbinding, deleting and updating a Blob Store service instance. However, users will be able to perform put/get/delete operations without any problems on already bound instances.
Feb 21, 23:56 PST
Completed - The scheduled maintenance has been completed.
Feb 26, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 10:00 PST
Scheduled - EdgeManager will be undergoing a maintenance between 10:00 AM PT and 12:00 PM PT on Feb 26, 2021 in the EU-Central environment. Users might experience problems while enrolling new devices, renewing or revoking device certificates with EdgeManager service.
Feb 18, 15:34 PST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.