All Systems Operational
US-West Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Enterprise Connect Operational
Predix Event Hub ? Operational
Predix Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cloud Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Service - TMS Operational
Time Series Store Operational
Thread Connect Operational
User Account and Authorization - UAA Operational
Views Operational
Predix Audit Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Predix Cloud Cache Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Predix Audit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Predix Audit service will be unavailable between 10:00 AM and 3:00 PM PT on Aug 6, 2021. During the maintenance customers might not to be able to view their audit logs. However, users will be able send the audit events without any problem.
Posted on Jul 30, 20:15 PDT
Predix Audit service will be unavailable between 5:00 PM and 10:00 PM PT on Aug 6, 2021. During the maintenance customers might not to be able to view their audit logs. However, users will be able send the audit events without any problem.
Posted on Jul 31, 00:33 PDT
The Postgres version 9.6 has come to end-of-life on November 11, 2021. This means that the Postgres open-source community will not fix any bugs found in version 9.6 after that date. In light of this, the Predix engineering team has also decided to stop supporting Postgres version 9.6 starting November 11, 2021. Below we try to answer some of the questions you may have. If you have additional questions, please reach out to the Predix Support team.

Q. Is my database instance affected by this notification?
If your Database version is 9.6, you must take action to upgrade your database to a newer version. Our recommendation is to upgrade to version 12. You can use the following SQL command to check the current version of your DB Instance.

select version();

Q. How to perform the database upgrade
Please use the following Cloud Foundry CLI command to upgrade the Postgres version of your Service Instance.
cf update-service my-db-instance -c '{"postgres_version":"12"}'

Q. Which version of Postgres should we upgrade to?
It is highly recommended to upgrade to the latest Postgres major version, which currently is version 12. But if you have a compelling reason, you may choose to upgrade your DB Instance to one of the other supported major Postgres versions. The complete list of Postgres major versions available for upgrade are versions 10, 11, and 12.

Q. What considerations should I make to choose the appropriate Postgres major version?
The Postgres community introduces new features in every major version. It is rare, but possible that these changes may introduce backwards incompatibility with the previous versions. So you must test your application against the new major version before upgrading to a new major version.

Please read through the release notes (see [b]) of all major version releases between 9.6 and your choice of major version, to see if there are any incompatibilities introduced for your application. Feel free to ignore the release notes of minor versions; that is, read release notes of 10.0, 11.0, and 12.0, but feel free to ignore 10.1, 10.2, 12.1, etc. You can ignore/skip release notes of the minor versions because as a matter of policy, Postgres community does not introduce breaking changes in minor versions.

Q. Will there be any application downtime?
Yes. During the upgrade process, a DB Instance is unavailable, and hence the applications cannot connect to it. The duration of the DB Instance downtime depends on the size of the database. We anticipate that even the largest DB Instance can be upgraded in less than 60 minutes.

Q. How can I test my application without causing downtime of my application?
You can use Predix Postgres service’s Point-in-Time-Recovery (PITR) feature (see [c]) to clone your DB Instance and upgrade that Service Instance to your desired target version and test your application on the cloned-upgraded DB Instance. This way you can test your application's compatibility with your desired target version without causing any downtime to your customer-facing application.

Here are the steps:
You use PITR feature to create a clone of your DB Instance.
Upgrade the new/cloned DB Instance to your desired version.
You bind and test your application with the upgraded DB Instance.
During all these steps, your primary DB Instance does not encounter any downtime because of the tests.

Q. What happens if I don’t upgrade my DB Instance?
If you do not upgrade the Postgres version of the DB Instance by Nov 11, 2021, then your DB Instance will be automatically upgraded to version 12 at the earliest opportunity. Please note that, as noted earlier, during this upgrade the DB Instance will be unavailable for application access.

Q. I still have questions. How do I get answers to those?
Please read AWS’ announcement below (see [a]). If you still have questions, Sign in and file a ticket with support at digitalsupport.ge.com
Links/Info:

• [a]:https://forums.aws.amazon.com/ann.jspa?annID=8499
• [b]:https://www.postgresql.org/docs/release/
• [c]:https://www.ge.com/digital/documentation/predix-platforms/postgres-service.html
• [d]:https://www.postgresql.org/support/versioning/
Posted on Jun 19, 02:14 PDT
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Completed - The scheduled maintenance has been completed.
Jul 30, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 17:01 PDT
Scheduled - Predix User Account and Authorization (UAA), Access Control Service (ACS) and Tenant Management Service (TMS) in the US West environment will be undergoing maintenance between 05:00 PM PT and 10:00 PM PT on July 30, 2021.

Applications and services dependent on Predix UAA, ACS and TMS services might face intermittent connectivity issues while connecting to these service.
Jul 27, 16:43 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 17:01 PDT
Scheduled - Predix Logging service maintenance between 5:00 PM PT and 6:00 PM PT on July 30, 2021 will perform be a rolling restart of the Predix Logging service components. Applications using Predix Logging service might experience connectivity issues up to 10 minutes with the services.
Jul 24, 01:50 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 10:00 PDT
Scheduled - Scheduled maintenance of Cloud Foundry service between 10:00 AM PT and 3:00 PM PT on July 30, 2021 in the EU Central environment. Which will require a rolling restart of all the Cloud Foundry underlying components. This will result in applications running in Cloud Foundry to be restarted.

Users might face issues while using Cloud Foundry API operations like restart, push, restage, deploy, create, delete, bind, unbind an application. As a workaround, users can retry the same action.
Jul 27, 16:56 PDT
Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Completed - The scheduled maintenance has been completed.
Jul 23, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:30 PDT
Scheduled - Scheduled maintenance on the Predix Event Hub service between 8:30 PM PT and 9:30 PM PT on July 23, 2021.

During the maintenance window, Users will not be able to create, delete, bind or unbinding a Predix Event Hub instance. However, Users will be able to publish and subscribe to existing Predix Event Hub topics.
Jul 20, 18:38 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 17:01 PDT
Scheduled - Predix Analytics Framework in the US West environment will not be available between 05:00 PM PT and 09:00 PM PT on July 23, 2021. During this time, Users will face problem while creating, updating, orchestrating and deploying analytics.
Jul 20, 18:12 PDT
Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.