All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub ? Operational
Insights Operational
Key-Value Store - Redis Operational
Mobile Service Operational
Predix Cache Operational
Predix Columnar Store Operational
Predix CI Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
EU-Central Operational
Access Control Service - ACS Operational
Analytics Framework ? Operational
Asset Data ? Operational
BLOB Store Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub Operational
Insights Operational
Key-Value Store - Redis Operational
Predix.io Operational
Predix Logging Operational
Predix Message Queue Operational
Predix Vault Operational
SQL Database - Postgres 2.0 Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019
Completed - The scheduled maintenance has been completed.
Nov 30, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 11:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 1, 19:09 PDT
Update - The 'Predix Cache' service decommission has been extended from Oct 31, 2019, to Nov 30, 2019.
Oct 22, 12:31 PDT
Scheduled - Data Center: US West

Decommission:
We want to inform you about subscription changes to ‘Predix Cache’ service in the US West environment. All versions of ‘Predix Cache’ service are being decommissioned and will be replaced by the 'Predix Cloud Cache' service, based on AWS’s native Elasticache service, on Oct 31, 2019.

User Action:
To avoid any interruption, please delete your subscription to ‘Predix Cache’ services by Oct 31, 2019 and subscribe to the 'Predix Cloud Cache' service on or before Oct 31, 2019.

Please refer to the predix.io for our pricing options: https://www.predix.io/services/service.html?id=2616
Oct 10, 12:03 PDT
Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019
Resolved - Summary
Predix Timeseries service has been restored in the AWS-US-West-Portland environment.


Start Time
Nov 27, 2019 1:35 AM UTC

End Time
Nov 27, 2019 5:30 AM UTC
Nov 26, 21:46 PST
Update - Summary
Predix Timeseries service is available in a degraded state in the AWS-US-West-Portland environment.
Engineering team has made the fix and ingesting the new data should not be an issue but the old data is yet to catch up.


Start Time
Nov 27, 2019 1:35 AM UTC

Next Update
Nov 27, 2019 5:30 AM UTC

Impact
Users should be able to ingest the new Predix TimeSeries data but it will take another hour for the old data to catch up.
Nov 26, 20:33 PST
Update - Summary
Predix Timeseries service is available in a degraded state in the AWS-US-West-Portland environment.
Engineering team has found the issue and are trying to remediate it.


Start Time
Nov 27, 2019 1:35 AM UTC

Next Update
Nov 27, 2019 4:30 AM UTC

Impact
Users will face issues while ingesting Predix Timeseries data but querying the data should be ok.
Nov 26, 19:48 PST
Investigating - Summary
Predix Timeseries service is available in a degraded state in the AWS-US-West-Portland environment.

Start Time
Nov 27, 2019 1:35 AM UTC

Next Update
Nov 27, 2019 3:18 AM UTC

Impact
Users will face issues while ingesting Predix Timeseries data but querying the data should be ok.
Nov 26, 18:38 PST
Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019
Completed - The scheduled maintenance has been completed.
Nov 22, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 12:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 15, 12:50 PST
Scheduled - Scheduled Predix Infrastructure maintenance between Nov 22, 2019, 12:00 Noon PT and Nov 22, 2019 1:00 PM PT in the EU central environment.

During this maintenance window, users might face intermittent connectivity issues for about 15 minutes, while connecting to the Application and services installed on the Predix EU central environment.
Nov 15, 12:49 PST