Predix Catalog Services Status

All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
Azuqua Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
Event Hub ? Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Mobile Service Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
US-East Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
Azuqua Operational
BLOB Store Operational
Business Operations - Nurego Operational
Cloud Foundry Operational
EdgeManager Operational
Event Hub ? Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Mobile Service Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
UK Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
BLOB Store Operational
Cloud Foundry Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Japan Operational
Access Control Service - ACS Operational
Analytics Catalog Operational
Analytics Runtime Operational
Analytics User Interface Operational
Asset Data Operational
Azuqua Operational
BLOB Store Operational
Cloud Foundry Operational
Key-Value Store - Redis Operational
Logging Operational
Message Broker - RabbitMQ Operational
Predix.io Operational
SQL Database - Postgres Operational
Tenant Management Operational
Time Series Store Operational
User Account and Authorization - UAA Operational
Views Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Applications with single instance will experience connectivity issues for up to 15 minutes on the following dates. As a workaround, users can retry the same action.
Mar 27, 2017 9:00 AM PT and Mar 27, 2017 5:00 PM PT
Mar 28, 2017 9:00 AM PT and Mar 28, 2017 5:00 PM PT
Mar 29, 2017 9:00 AM PT and Mar 29, 2017 5:00 PM PT
Mar 30, 2017 9:00 AM PT and Mar 30, 2017 5:00 PM PT
Mar 31, 2017 9:00 AM PT and Mar 31, 2017 5:00 PM PT

Please refer to the Cloud Foundry applications development best practice guide, to avoid such interruption.
https://www.predix.io/blog/article.html?article_id=2050
Posted on Mar 24, 12:40 PDT
Applications with single instance will experience connectivity issues for up to 15 minutes on the following dates. As a workaround, users can retry the same action.
Apr 3, 2017 9:00 AM PT and Apr 3, 2017 5:00 PM PT
Apr 4, 2017 9:00 AM PT and Apr 4, 2017 5:00 PM PT
Apr 5, 2017 9:00 AM PT and Apr 5, 2017 5:00 PM PT
Apr 6, 2017 9:00 AM PT and Apr 6, 2017 5:00 PM PT
Apr 7, 2017 9:00 AM PT and Apr 7, 2017 5:00 PM PT

Please refer to the Cloud Foundry applications development best practice guide, to avoid such interruption.
https://www.predix.io/blog/article.html?article_id=2050
Posted on Mar 24, 12:44 PDT
RabbitMQ (rabbitmq-36) has been available in the CF marketplace for few months. On April 6, 2017, an old version of RabbitMQ (p-rabbitmq-35) will be removed from the Cloud Foundry marketplace. Users will not be able to create a new instance of "p-rabbitmq-35" service. On April 13, 2017, "p-rabbitmq-35" service infrastructure will be brought down. Users will not be able to use the service starting April 13, 2017.

User Action:
New applications are recommended to utilize the new version of RabbitMQ (rabbitmq-36) service. All existing users are encouraged to test their "p-rabbitmq-35" dependent applications and migrate to the new RabbitMQ service before April 13, 2017.

Please refer knowledge base article for the migration plan as below
https://www.predix.io/support/article/KB0011979.
Posted on Mar 23, 11:28 PDT
Past Incidents
Mar 24, 2017
Resolved - As of 4:42 PM PT, User Account and Authorization - UAA service has been restored and is fully operational.
Mar 24, 16:50 PDT
Investigating - User Account and Authorization - UAA service is unavailable in the Predix US East environment. Users will not be able to perform authentication using UAA service.
Mar 24, 15:23 PDT
Mar 23, 2017
Resolved - As of 9:45 PM PT, User Account and Authorization - UAA service has been restored and is fully operational.
Mar 23, 21:53 PDT
Investigating - User Account and Authorization - UAA service is available in a degraded state in the Predix US West. Users will not be able to create, delete, bind or unbind instances of UAA service. Instances already bound to the UAA service will not be affected.
Mar 23, 21:33 PDT
Completed - The scheduled maintenance has been completed.
Mar 23, 20:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 PDT
Update - SQL Database - PostgresSQL maintenance scheduled on Mar 16, 2017 has been postponed to Mar 23, 2017.
Mar 16, 19:40 PDT
Update - SQL Database - PostgresSQL maintenance scheduled on Mar 09, 2017 has been postponed to Mar 16, 2017.
Mar 10, 10:45 PDT
Scheduled - SQL Database - PostgresSQL service can experience intermittent connectivity issues for up to 10 minutes between 8:00 PM to 9:00 PM PT on Mar 9, 2017.
Mar 2, 20:13 PDT
Completed - The scheduled maintenance has been completed.
Mar 23, 20:28 PDT
Update - The scheduled maintenance has been extended till Mar 23, 2017 10:00 PM PT.
Mar 23, 19:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 17:00 PDT
Scheduled - Users may experience intermittent timeouts while accessing Azuqua service for up to 20 minutes between 5:00 PM and 7:00 PM PT on Mar 23, 2017.
Mar 17, 16:57 PDT
Resolved - As of 12:42 PM PT, Time Series Store service has been restored and is fully operational.
Mar 23, 12:51 PDT
Investigating - Time Series Store service is available in a degraded state in the Predix US West environment. Users will face problems querying the recently ingested data in Time Series Store, however data ingestion functionality is not impacted.
Mar 23, 12:37 PDT
Mar 22, 2017
Completed - The scheduled Predix.io maintenance has been cancelled.
Mar 22, 14:57 PDT
Scheduled - Predix.io Registration service will be unavailable during the maintenance between 5:00 PM to 8:00 PM PT on Mar 23, 2016.
Mar 17, 17:26 PDT
Mar 21, 2017

No incidents reported.

Mar 20, 2017
Resolved - As of 10:32 AM PT, Message Broker - RabbitMQ service has been restored and is fully operational.
Mar 20, 11:04 PDT
Investigating - Message Broker - RabbitMQ service is available in a degraded state in the Predix US East environment. Users may experience intermittent timeouts while connecting to Message Broker - RabbitMQ service.
Mar 20, 10:04 PDT
Mar 19, 2017
Resolved - As of 14:41 PT, the Cloud Foundry service has been restored and is fully operational. The load-balancing system was identified as the root cause, and further analysis will continue. The users should verify their access and applications deployed to Predix West.
Mar 19, 14:54 PDT
Update - Support is still investigating the sporadic connectivity issues. Predix.io in particular displays intermittent content display timeouts. The current subject under analysis is the AWS load-balancers, and we are attempting to assess the health.
Mar 19, 13:51 PDT
Update - Support is still investigating the sporadic connectivity issues. Predix.io in particular displays intermittent content display timeouts.
Mar 19, 12:21 PDT
Investigating - Cloud Foundry service is available in a degraded state in the Predix US West environment. Support has detected general accessibility issues with apps deployed to Predix West. Predix.io is one example. We have engaged the technical teams and are investigating.
Mar 19, 11:21 PDT
Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - As of 14:45 PT, the Message Broker - RabbitMQ service has been restored and is fully operational. Users should verify their access and applications bound to the RabbitMQ service.
Mar 17, 14:59 PDT
Investigating - Message Broker - RabbitMQ service is available in a degraded state in the Predix US East environment. Users will not be able to create, delete, bind, or unbind to the Message Broker - RabbitMQ service. Instances already bound to the Message Broker - RabbitMQ service may also be affected.
Mar 17, 14:20 PDT
Resolved - As of 12:00 PT, the Message Broker - RabbitMQ service has been restored and is fully operational. Users should verify their access and applications bound to the RabbitMQ-36 service.
Mar 17, 12:08 PDT
Investigating - Message Broker - RabbitMQ service is available in a degraded state in the Predix US East environment. The earlier issues with the Message Broker - RabbitMQ service have resurfaced, and users are sporadically encountering issues creating, deleting, binding, or unbinding to the Message Broker - RabbitMQ service. Instances already bound to the Message Broker - RabbitMQ service appear to be unaffected.
Mar 17, 10:33 PDT
Resolved - As of 9:23 AM PT, the Message Broker - RabbitMQ service has been restored and is fully operational. Affected users should verify their access and applications bound to Message Broker - RabbitMQ service.
Mar 17, 09:37 PDT
Investigating - Message Broker - RabbitMQ service is available in a degraded state in the Predix US East environment. Users will not be able to create, delete, bind, or unbind to the Message Broker - RabbitMQ service. Instances already bound to the Message Broker - RabbitMQ service may also be affected.
Mar 17, 08:58 PDT
Mar 16, 2017
Completed - The scheduled maintenance has been completed.
Mar 16, 19:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 17:00 PDT
Scheduled - Users will experience intermittent connection timeout during put/get/delete operations using BLOB Store service and also during push/restage/delete applications on Cloud Foundry. As a workaround, users can retry the same action.
Mar 13, 15:42 PDT
Mar 15, 2017
Resolved - As of 05:50 PT, the SQL Database - PostgresSQL service has been restored and is fully operational. All users should verify their access and applications bound to SQL Database - PostgresSQL service.
Mar 15, 06:10 PDT
Update - Emergency maintenance has been completed. The teams are currently in the process of validating the integrity of the service.
Mar 15, 05:58 PDT
Update - Emergency maintenance is currently underway. As a result, all applications will lose database connectivity for approximately 3-5 minutes. The maintenance period will take approximately 45 minutes to complete.
Mar 15, 05:02 PDT
Update - Support has engaged the Postgres team, and has determined the root cause. Emergency maintenance will begin shortly.
Mar 15, 04:57 PDT
Investigating - SQL Database - PostgresSQL service is available in a degraded state in the Predix Japan environment. Affected users and applications will not be able to connect to the database. You may see errors such as `org.postgresql.util.PSQLException: ERROR: pgbouncer cannot connect to server`, indicating theit database node is inaccessible.
Mar 15, 03:47 PDT
Resolved - As of 05:50 PT, the Analytics Catalog service has been restored and is fully operational. Users should verify their access and proper functioning of their Analytics Catalog service instances.
Mar 15, 06:02 PDT
Update - Analytics Catalog service is inaccessible due to the current Postgres outage. Emergency Postgres maintentance is currently underway.
Mar 15, 05:05 PDT
Investigating - Analytics Catalog service is unavailable in the Predix Japan environment. Analytics Catalog service is currently inaccessible due to a concurrent Postgres issue.
Mar 15, 03:54 PDT
Mar 14, 2017
Resolved - As of 3:35 PM PT, the Analytics Catalog service has been restored and is fully operational. The users should verify their access to the Analytics Catalog service and the proper execution of their analytics.
Mar 14, 15:50 PDT
Update - Currently, users will see errors executing Analytics. Support and the development teams have determined the root cause and implementing a solution.
Mar 14, 14:48 PDT
Investigating - Analytics Catalog service is available in a degraded state in the Predix US West environment. Users will not be able to execute analytics in the Analytics Catalog.
Mar 14, 13:39 PDT
Mar 13, 2017
Resolved - As of 12:40 PM PT, the Message Broker - RabbitMQ service has been restored and is fully operational. Users should verify their access and applications bound to Message Broker - RabbitMQ service. If you still see errors, you may need to restart your dependent applications.
Mar 13, 12:50 PDT
Investigating - Message Broker - RabbitMQ service is available in a degraded state in the Predix US East environment. Instances already bound to the Message Broker - RabbitMQ service see errors when contacting the cluster. Users are able to create, delete, bind, and unbind to the Message Broker - RabbitMQ service.
Mar 13, 12:14 PDT
Mar 12, 2017
Resolved - As of 08:12 AM PT, the User Account and Authorization - UAA service has been restored and is fully operational.
Mar 12, 08:17 PDT
Investigating - User Account and Authorization - UAA service is available in a degraded state in the Predix Japan environment. Users are not able to create or delete the UAA instances. Instances already bound to the User Account and Authorization - UAA service are also impacted, as the requests to UAA service are receiving 500 errors.
Mar 12, 07:38 PDT
Mar 11, 2017
Resolved - As of 9:50 PM PT, the Cloud Foundry service has been restored and is fully operational.
Mar 11, 22:00 PST
Investigating - Cloud Foundry service is available in a degraded state in the Predix Japan environment. Users will not be able to establish a secure https connection for their applications on the run.aws-jp01-pr.ice.predix.io domain.
Mar 11, 21:46 PST
Mar 10, 2017
Completed - The scheduled maintenance has been completed.
Mar 10, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 09:00 PST
Scheduled - Applications with single instance will experience connectivity issues for up to 15 minutes on the following dates. As a workaround, users can retry the same action.
Mar 6, 2017 9:00 AM PT and Mar 6, 2017 5:00 PM PT
Mar 7, 2017 9:00 AM PT and Mar 7, 2017 5:00 PM PT
Mar 8, 2017 9:00 AM PT and Mar 8, 2017 5:00 PM PT
Mar 9, 2017 9:00 AM PT and Mar 9, 2017 5:00 PM PT
Mar 10, 2017 9:00 AM PT and Mar 10, 2017 5:00 PM PT
Mar 2, 21:48 PST