All Systems Operational
US-West (https://predix.io) Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix Cache   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
US-East Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Operational
SQL Database - Postgres   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Japan Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
Azuqua   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Operational
SQL Database - Postgres 2.0   ? Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
EU-Central Operational
Access Control Service - ACS   Operational
Analytics Framework   Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Azure US-West Operational
Access Control Service - ACS   Operational
Analytics Framework   ? Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Logging   Operational
Message Broker - RabbitMQ   ? Operational
Predix.io   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU-Central: Cloud Foundry upgrade June 29, 2018 Jun 29, 12:00 - Jul 3, 12:00 PDT
Predix Cloud Foundry in EU-Central environment will have degraded ability to perform “cf push” and “cf logs” between Jun 29, 2018 12:00 PM PT and July 2, 2018 12:00 PM PT
During this period: Your app instances will be restarted.
Deploy more than 1 instance of your application to minimize whether your app is reachable if an instance is temporarily unavailable. Your app otherwise will be available during the upgrade.
There will be a point where you will not be able perform a `cf push`, this window is anticipated to be approximately 30 minutes.
There will be a point where you will not be able to get logs for your app. This will resolve once your app is restarted manually or as the vms your app is running on are upgraded. This could be a few hours to a couple of days
Posted on Jun 15, 14:41 PDT
Past Incidents
Jun 21, 2018

No incidents reported today.

Jun 20, 2018

No incidents reported.

Jun 19, 2018
Resolved -

As of 09:25 AM PT on June 19, 2018, Predix Timeseries service has been restored and is fully operational.


Jun 19, 09:32 PDT
Investigating -

Predix Timeseries service is available in a degraded state in the Predix EU Central environment. Users will not be able to query the recently ingested data. However, users will be able to ingestion data without any problem.


Jun 19, 09:22 PDT
Resolved -

As of 01:30 AM PT on June 19, 2018, Predix Timeseries service has been restored and is fully operational.


Jun 19, 04:30 PDT
Investigating -

Predix Timeseries service is available in a degraded state in the Predix EU Central environment. Users will not be able to query the recently ingested data. However, users will be able to ingestion data without any problem


Jun 19, 00:23 PDT
Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018
Completed - Postponed : EU-Central: Cloud Foundry upgrade has been postponed to June 29, 2018
Jun 15, 14:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 12:00 PDT
Scheduled - Predix Cloud Foundry in EU-Central environment will have degraded ability to perform “cf push” and “cf logs” between Jun 15, 2018 12:00 PM PT and Jun 18, 2018 12:00 PM PT

During this period:
Your app instances will be restarted. Deploy more than 1 instance of your application to minimize whether your app is reachable if an instance is temporarily unavailable.
Your app otherwise will be available during the upgrade.
There will be a point where you will not be able perform a `cf push`, this window is anticipated to be approximately 30 minutes.
There will be a point where you will not be able to get logs for your app. This will resolve once your app is restarted manually or as the vms your app is running on are upgraded. This could be a few hours to a couple of days
Jun 15, 00:48 PDT
Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018
Completed - Canceled: The Cloud foundry upgrade in US-West has been canceled until further notice, a new maintenance window will be posted in the next days.
Jun 12, 11:47 PDT
In progress - Predix Cloud Foundry in US-WEST environment will have degraded ability to perform “cf push” and “cf logs” between Jun 11, 2018 12:00 PM PT and Jun 15, 2018 5:00 PM PT
During this period:
Your app instances will be restarted. Deploy more than 1 instance of your application to minimize whether your app is reachable if an instance is temporarily unavailable.
Your app otherwise will be available during the upgrade.
There will be a point where you will not be able perform a `cf push`, this window is anticipated to be approximately 30 minutes.
There will be a point where you will not be able to get logs for your app. This will resolve once your app is restarted manually or as the vms your app is running on are upgraded. This could be a few hours to a couple of days
Jun 11, 12:16 PDT
Update - Rescheduled: Predix Cloud Foundry in US-WEST environment will have degraded ability to perform “cf push” and “cf logs” between Jun 11, 2018 2:00 PM PT and Jun 15, 2018 5:00 PM PT
During this period:
Your app instances will be restarted. Deploy more than 1 instance of your application to minimize whether your app is reachable if an instance is temporarily unavailable.
Your app otherwise will be available during the upgrade.
There will be a point where you will not be able perform a `cf push`, this window is anticipated to be approximately 30 minutes.
There will be a point where you will not be able to get logs for your app. This will resolve once your app is restarted manually or as the vms your app is running on are upgraded. This could be a few hours to a couple of days.
May 31, 09:14 PDT
Update - Reminder: Predix Cloud Foundry in US-WEST environment will have degraded ability to perform “cf push” and “cf logs” between May 31, 2018 2:00 PM PT and June 4, 2018 5:00 PM PT
During this period:
Your app instances will be restarted. Deploy more than 1 instance of your application to minimize whether your app is reachable if an instance is temporarily unavailable.

Your app otherwise will be available during the upgrade.

There will be a point where you will not be able perform a cf push, this window is anticipated to be approximately 30 minutes.

There will be a point where you will not be able to get logs for your app. This will resolve once your app is restarted manually or as the vms your app is running on are upgraded. This could be a few hours to a couple of days.
May 30, 15:27 PDT
Update - Rescheduled - Users will intermittently face problems while pushing an applications and retrieve logs for an application in the US West Cloud Foundry environment between May 31, 2018 2:00 PM PT and June 4, 2018 5:00 PM PT. As a workaround, users can retry the same action.
May 25, 12:54 PDT
Scheduled - Users will intermittently face problems while pushing an applications and retrieve logs for an application in the US West Cloud Foundry environment between May 25, 2018 5:00 PM PT and May 29, 2018 5:00 PM PT. As a workaround, users can retry the same action.
May 18, 20:12 PDT
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018
Resolved -

As of 12:00 PM PT, Predix Cache service has been restored and is fully operational.


Jun 8, 12:08 PDT
Investigating - Predix Cache service is available in degraded state in the US West environment. Users will experience delay in the creation, binding, unbinding and deletion using the Predix Cache service.
Jun 8, 10:22 PDT
Jun 7, 2018
Resolved -

As of 3:37 PM PT, the Edge Manager device enrollment functionality has been restored in US-West and it's fully functional, users will be able to enroll new Edge devices.


Jun 7, 15:49 PDT
Investigating -

Edge Manager, device enrollment functionality is in degraded state, users will experience errors while trying to enroll edge devices, root cause has been identified and engineering is working on the resolution.


Jun 7, 14:31 PDT