Update - Predix Timeseries service is available in a degraded state in the Predix US East environment. Users will not be able to query the time series data. However, users will be able to ingestion data without any problem. Engineering teams are actively working to isolate the problem.
Dec 10, 13:20 PST
Investigating - Predix Timeseries service is available in a degraded state in the Predix US East environment. Users will not be able to query the time series data. However, users will be able to ingestion data without any problem.
Dec 10, 11:48 PST
US-West (https://predix.io) Operational
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   ? Operational
Insights   Operational
Key-Value Store - Redis   Operational
Mobile Service   Operational
Predix Cache   Operational
Predix CI   Operational
Predix.io   Operational
Predix Logging   Operational
Predix Message Queue   Operational
SQL Database - Postgres   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
US-East Degraded Performance
Access Control Service - ACS   Operational
Analytics Catalog   Operational
Analytics Framework   ? Operational
Analytics Runtime   Operational
Analytics User Interface   Operational
Asset Data   Operational
BLOB Store   Operational
Business Operations - Nurego   Operational
Cloud Foundry   Operational
Event Hub   ? Operational
Key-Value Store - Redis   Operational
Message Broker - RabbitMQ   Operational
Mobile Service   Operational
Predix.io   Operational
Predix Logging   Operational
SQL Database - Postgres   Operational
Tenant Management   Operational
Time Series Store   Degraded Performance
User Account and Authorization - UAA   Operational
Views   Operational
EU-Central Operational
Access Control Service - ACS   Operational
Analytics Framework   Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
EdgeManager   Operational
Event Hub   Operational
Insights   Operational
Key-Value Store - Redis   Operational
Predix.io   Operational
Predix Logging   Operational
Predix Message Queue   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Azure US-West Operational
Access Control Service - ACS   Operational
Analytics Framework   ? Operational
Asset Data   Operational
BLOB Store   Operational
Cloud Foundry   Operational
Event Hub   Operational
Key-Value Store - Redis   Operational
Message Broker - RabbitMQ   ? Operational
Predix.io   Operational
Predix Logging   Operational
SQL Database - Postgres 2.0   Operational
Tenant Management   Operational
Time Series Store   Operational
User Account and Authorization - UAA   Operational
Views   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We are reaching out to inform you of some changes with regard to pricing plans for the Predix Logging service to which you subscribed. Your original subscription was for one of our pricing plans, called Silver, or Free. These pricing plans have been retired and replaced by the Dedicated-1-L20 pricing plan.

Option 1: (No user action)
On Dec 21, 2018, your existing subscription will automatically migrate over to the new pricing plan. At this time, you are not required to take any action. If you wish to change your plan, please unsubscribe the default pricing plan and subscribe to the plan of your choice on or after Dec 21, 2018.

Option 2: ( User action)
To avoid any interruption, please delete your subscription to the Silver, or Free plans by Dec 21, 2018 and subscribe to Dedicated-1-L20 pricing plan on or after Dec 21, 2018.

Find details about our new offering and associated pricing use below link
https://www.predix.io/services/service.html?id=2518

If you have any questions about your charges based on this new plan you can review the pricing on the website or contact us at predix.io/support
Posted on Dec 3, 11:43 PST
Thanks for trying our Predix Analytics Framework service. We are changing the pricing for the Predix Analytics Framework service and wanted to migrate you to the new plan. However, we don’t have any payment method on the file and and are reaching out to you to add the information.

If you wish to continue using the service, please provide payment information Dec 31, 2018. If we have not specified a payment method by this date your subscription to the service will cease.

To update payment method, please log in to https://www.predix.io and click on Manage Billing.
Posted on Nov 30, 14:16 PST
Past Incidents
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - Predix Timeseries service is available in the AWS-US-West-Portland environment.
Dec 7, 06:49 PST
Investigating - Predix Timeseries service is available in a degraded state in the AWS-US-West-Portland environment.
Dec 7, 06:24 PST
Dec 6, 2018
Resolved - As of 2:30 pm PT, Predix applications and Platform services have been restored and are fully operational.
Dec 6, 02:42 PST
Update - We are continuing to investigate this issue.
Dec 6, 01:07 PST
Investigating - Platform services are unavailable in the US-West environment.  Users will not be able to access the applications and services running on the Predix platorm.
Dec 6, 01:02 PST
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018
Completed - Tenant Management System (TMS) maintenance has been canceled.
Nov 28, 13:13 PST
Scheduled - Tenant Management System (TMS) in the US West environment will not be available between 5:00 PM PT and 9:00 PM PT on Nov 30, 2018. Users will not be able to access TMS service or create, delete, update TMS service instance.
Nov 26, 15:54 PST
Completed - Tenant Management System (TMS) maintenance has been canceled.
Nov 28, 13:13 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 16:55 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 26, 15:54 PST
Scheduled - Tenant Management System (TMS) in the EU Central environment will not be available between 12:00 PM PT and 3:00 PM PT on Nov 30, 2018. Users will not be able to access TMS service or create, delete, update TMS service instances.
Nov 26, 15:50 PST
Nov 27, 2018

No incidents reported.

Nov 26, 2018

No incidents reported.