Degradation:Edge Manager service is available in a degraded state in the AWS-US-West-Portland environment.

Incident Report for Predix

Resolved

Edge Manager service was available in a degraded state in the US West environment and has been restored. Users might have experienced issues with new device enrollment. There was no impact to existing devices.

Posted May 16, 2022 - 03:19 PDT

Identified

Technical Support Customer Communication

Summary
EdgeManager Application is available in a degraded state in the US West environment. Users may face intermittent issues accessing the application. Internal teams are investigating the issue and working on restoring the system.

Start Time
May 15, 2022 11:56 PM PT

Next Update
May 16, 2022 2:10 AM PT

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Posted May 16, 2022 - 01:20 PDT

This incident affected: US-West Prod (EdgeManager).